Shipping & Returns
Return, Refund and Cancellation Policy
If, for any reason, You are not completely satisfied with a purchase we invite You to review our policy on Returns, Cancellations, Replacement and Refunds.
The following terms are applicable for any products that You purchased with Us.
How can I cancel my order?
Cancellations can be requested by emailing at firstname.lastname@example.org.
The order can only be cancelled if it has not been shipped.
How can I return/replace my orders?
Returns and Replacements can be requested within 7 days of delivery of the order, for the following reasons
Wrong products delivered
Missing products in the order
Damaged products delivered
Expired products delivered
You can raise a request to return/replace your order by contacting our customer assistance team through the following channel (between 10 AM - 7 PM).
Whatsapp: +91 9971447107
We would request you to share the images of the products when you send us an email to email@example.com
How are returns/replacements processed?
Once we receive a return/replacement request, we will send our courier partner to pick up the product. This will be arranged within 2 working days of raising the return/replacement request
In case our reverse pickup is not available at your pin code, we will request you to self-ship the products through any reliable courier partner. We will reimburse you the courier charges.
We request you to please send the product along with all accompanying material and original packaging
Once we receive the products, we will quickly process the refunds/replacements. Please note that if the replacement product is unavailable, we will process a refund
How are refunds processed?
The following is applicable for prepaid orders
Refunds for cancellations will be processed back to your original mode of payment. This amount will reflect in your wallet within 24 hours of cancellation
Refunds for returns will be initiated within 2 working days of receipt of the returned items. This refund will be processed into your original mode of payment.
If you have any questions about our Returns and Refunds Policy, please contact us:
By whatsapp: +91-9971447107
By email: firstname.lastname@example.org